I sincerely hope to get a favourable reply inside the upcoming handful of days, so I can go on utilizing American Airlines for my journey.
My grievance is, on March 8th. My luggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it absolutely was delivered. However, the baggage had been destroyed and taped up. I referred to as in a very criticism straight away. I were givin various cellular phone figures as well as firt one particular was just a recording to leave my cellular phone and another person would get back again to me.
Then on the way in which back again An additional “technological error” we genuinely thought this was a joke. Nicely it wasn’t. they held us back again with NO Rationalization once again. We experienced one hour & 57 min layover and after we bought off the aircraft from panama to MIA, we built it as a result of customs acquired our luggage with 47 mins to spare & the “supervisor” practically smiled & explained “you’re gonna miss the flight were not allowing you through” 27 Other individuals screaming the aircraft was RIGHT THERE & hadn’t still left however, but her cocky smile & Mind-set didn’t treatment & FORCED US again to skip the flight & stated “obtain a cushty place to sleep for your night.
I'm currently on a flight from JFK to LAX on American Airlines (flight 0019) and was Particularly annoyed that I Virtually missed the flight because of extraordinarily Very long lines to get via safety. For my 11:00 struggle, I arrived within the airport at 9:forty five — pleased to possess a good amount of time for you to reach my gate, or so I thought; I barely produced it to the flight and I used to be the final one particular during the door without having time and energy to get water or use the restroom.
rosity to us shareholders. Management and all personnel of AAL are definitely undertaking an awesome position, mirrored while in the regular increase of
I've involved an short article that outlines your organization as remaining the worst airline while in the market which isn't anything to get pleased with. Dependant on my working experience I will say that I am under no circumstances going to fly with your business yet again, and neither will anyone I understand. I've by now publically announced my frustrations with your airline on all the social networking web sites.
AA misplaced my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and Once i lodged a complaint they gave me a file locator to check position. It took 3 days to get my luggage And that i had to vacation to Panama Metropolis Aprt to obtain my baggage soon after Tallahassee Aprt received it and despatched it to Atlanta then to Computer system by Delta.
Experienced great consumer service sine 1/17. Been pulled off the FRA flight and stayed for more helpful hints two times in Philly. Right now 1/19 I'll resume my flight to FRA with approximately par documentation. To my shock the ticket agent with the sign in counter were being Completely rude, not helpful and anticipated me to seek out my luggage which was checked in around the 17th Which I had been unable to retrieve when I was pulled from the flight on Sunday.
I had been on AA flight 487 yesterday going from San Diego to Charlotte. I just desire to praise a flight attendant that went further than the day-to-day routines of her career. She was so well mannered & welcoming and prepared to share her activities in addition to make me feel extra snug.
My loved ones just traveled from Boston MA to Charlotte NC and experienced a Terrible experience boarding the plane. Both equally my youngsters have disabilities and we have been produced to board the plane final. I am not pleased with how your airline treats kids with disabilities. A plan change ought to be produced.
Hi, I required to adjust this reservation, I booked this flight, I purchased insurance policies, I’m needing to go stop by my mom that has terminal brain most cancers, I’ve been flying American The entire time for you to get to view her. I are already getting coverage every time, and this time, My spouse is snowed in and may’t come residence in time to glance following my Young children so I am able to go away. I have been around the cellphone now for more than 1 hour wanting to transform or get one thing going with my flight with Definitely no accomplishment and the travel insurance coverage you give and advertise as doesn't protect such a vacation improve crisis (!
So here is my Pal because of at get the job done and my son worried and baffled standing on the gate and ready in line for more information. Inevitably your team informed them that the flight was planning to board yet again and it never ever did. Lori necessary to get again to her little youngsters that night time and her career the next morning, in the event the attendant reported the flight was cancelled. Your staff started administering transform flight information and facts and lodge facts. Lori life in excess of an hour away and experimented with to acquire a practical lodge for them to spend the night. By the point it had been her transform, there were no hassle-free accommodations still left in the region. All through this time, I'm on one telephone with American Airways and my spouse is on One more and Lori is ready in a single line beside my son who stood next to her in Yet another. They at last reticketed All people within the flight. My son, the minor which i invested $a hundred and fifty for being escorted and cared for by your airline, wasn't put on the subsequent probable flight to return dwelling to his relatives, but alternatively was put on an American Airways flight the next day.
We were being on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/fourteen/sixteen & The flight was struggling to land in Roatan and diverted to Belize. I am familiar more than enough with traveling to grasp the Captain designed the appropriate contact and also the diversion was climate associated. Upon landing in Belize we were being informed because of the Captain there was a warning light on an motor that required to be addressed, the aspect was offered in Belize. The result was a clear mechanical hold off. We deplaned and have been informed we'd get food items and drink. Following over an hour we experienced not been fed as well as a little bit later we were given a sandwich and bottled drinking water and afterwards instructed we could board.
all to frequently, administration is contacted when factors go wrong…this is not a type of letters…..i am getting in touch with american airlines buyer service as a result of a beautiful flight attendant named MARITA LORDI (FA #nine